Refund policy

Right of Withdrawal

You have the right to cancel your order within 14 days of receiving it without giving a reason.

Return Conditions

To be eligible for a return:

• Item must be unused and in original packaging
• Proof of purchase is required

Refunds

• Refunds are processed within 14 days after receiving returned goods
• Includes standard delivery costs
• Issued to original payment method

Return Shipping

You are responsible for return shipping unless:

• Item is defective
• Wrong item was sent

Non-Returnable Items

• Personalized/custom products
• Perishable goods
• Sealed items opened after delivery
• Digital downloads

Faulty Goods

If your item is defective, you are entitled to:

• Repair
• Replacement
• Refund